Shipping policy

Shipping Policy for Happymoms.store

Thank you for shopping at Happymoms.store! We are committed to processing and shipping your order as quickly and safely as possible. Please review our shipping policy below.

1. Order Processing Time

All orders placed on Happymoms.store are subject to processing before they are shipped.

  • Standard Processing Time: Orders are typically processed and dispatched within 24–48 hours (1–2 business days) of purchase.

  • Non-Business Days: Orders are not processed or shipped on weekends (Saturday and Sunday) or public holidays. Orders placed on these days will begin processing on the next business day.

2. Shipping and Delivery Time

Once your order has been processed and shipped, the delivery timeframe will depend on your specific location.

  • Estimated Delivery Time: The general delivery window is 3–6 working days from the date of dispatch, depending on the customer's location and the delivery address pin code.

  • Factors Affecting Delivery: Please note that delivery times are estimates. They may be affected by extreme weather conditions, carrier delays, and unforeseen circumstances.

3. Shipping Confirmation and Tracking

  • Confirmation Email: You will receive a Shipping Confirmation email once your order has left our warehouse. This email will contain your tracking number and a link to the carrier's website to monitor the status of your delivery.

  • Tracking: Please allow up to 24 hours from the time you receive the shipping confirmation for the tracking link to update.

4. Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout.

  • [Note to Merchant: Insert details on shipping charges here, e.g., "We offer free shipping on all orders above ₹499. For orders below this amount, a flat shipping fee of ₹60 applies."]

5. Delivery Issues

  • Incorrect Address: It is the customer's responsibility to ensure the correct and complete shipping address is provided. We are not responsible for orders delivered to an incorrectly entered address. If an order is returned to us due to an incorrect address, the customer may be responsible for re-shipping costs.

  • Damaged or Lost Shipments: If your order arrives damaged or if you suspect it is lost, please contact our Customer Support team immediately at happymoms.giftzhub@gmail.com or +91 9322965465. We will work with the carrier to resolve the issue as quickly as possible. Please refer to our Return and Refund Policy for detailed steps on handling damaged or defective goods.

By placing an order with Happymoms.store, you agree to the terms outlined in this Shipping Policy.