Terms of service

Happy Moms — Terms of Service

Effective Date: 1st January 2025

Welcome to Happy Moms. These Terms of Service (“Terms”) govern your use of our website www.happymoms.store and your purchase of our products. By visiting or ordering from our store, you agree to these Terms. If you do not agree, please do not use our site.

1. Who We Are / Contact

Happy Moms operates the online store at www.happymoms.store.
For any questions or support, please contact us at:
📧 happymoms.giftzhub@gmail.com

2. Acceptance of Terms

By accessing our website or purchasing any product, you confirm that you are legally eligible to enter into contracts and accept these Terms.
We may update these Terms from time to time; the updated version will be effective once posted on this page.

3. Products and Descriptions

We make every effort to describe and display our products accurately. However, slight variations in color, texture, or packaging may occur due to photography or screen display differences. Product images are for reference only.

4. Orders and Payments

  • Placing an order means you are making an offer to purchase. Orders are subject to acceptance and availability.

  • We accept all major online payment methods shown at checkout. Payment is collected at the time of order.

  • Prices, promotions, and availability may change without notice, but confirmed orders will not be affected.

5. Shipping & Delivery

  • Estimated delivery timelines are shown at checkout.

  • We always aim to dispatch products on time, but delays caused by courier or weather conditions are beyond our control.

  • Ownership of the product passes to you once the courier collects it from our warehouse. Please inspect your package upon arrival and report any issues immediately.

6. Returns, Refunds & Replacements

Our complete Return & Refund Policy applies to all orders.

  • You can request a return or refund within 7 days of delivery if you received a damaged, defective, or incorrect product.

  • Products must be unused, in original condition, with all packaging and accessories intact.

  • Proof of purchase (invoice/order number) is required.

  • If the issue is due to our mistake, we will bear the return shipping cost and issue a refund or replacement as per your choice.

  • Refunds are processed within 5–7 business days after inspection.

  • Replacements (if approved) are dispatched within 8–10 days.

7. Cancellations

You may cancel your order before it has been shipped. Once an order has been dispatched, cancellation is not possible, but you can still initiate a return after delivery.

8. User Accounts

If you create an account on our website:

  • Keep your login information secure and confidential.

  • You agree to provide accurate and up-to-date details.

  • We reserve the right to suspend or terminate any account that violates our policies.

9. Intellectual Property

All content on our website — text, images, videos, graphics, and code — is the property of Happy Moms.
You may not copy, reproduce, or distribute our content for commercial purposes without written permission.

10. Customer Reviews & Content

By posting reviews, photos, or testimonials, you grant Happy Moms the right to use that content (non-exclusively and royalty-free) for promotional or marketing purposes on our platforms.
Please ensure your content is truthful and not offensive.

11. Disclaimer & Limitation of Liability

  • Our products and services are provided “as is.” We do not guarantee uninterrupted or error-free operation of our website.

  • To the fullest extent allowed by law, Happy Moms is not liable for indirect, incidental, or consequential damages.

  • Our total liability for any claim related to a product is limited to the amount you paid for that product.

12. Indemnification

You agree to indemnify and hold harmless Happy Moms, its employees, and partners from any claims or damages arising from your misuse of our site or violation of these Terms.

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of India.
All disputes will be handled exclusively by the courts located in [Your City/State – e.g., New Delhi, India].

14. Changes to Our Service

We may modify, suspend, or discontinue any part of our website or products at any time, without prior notice.

15. Privacy

Your use of this site is also governed by our Privacy Policy, which explains how we handle your personal information securely.

16. Contact Us

For questions, support, or concerns regarding these Terms or your order, please contact us at:
📧 happymoms.giftzhub@gmail.com